Effective Date: September 30, 2025
Peptides4ALL (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information in a transparent, responsible manner. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, create an account, make a purchase, or otherwise interact with our services.
By using the site or submitting your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Information You Provide Voluntarily
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Account registration & profile information: name, email address, phone number, password.
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Order & purchase details: billing/shipping address, payment method (processed securely by third parties), order history.
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Customer support & communications: messages, inquiries, support requests.
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Marketing preferences: if you opt into our email newsletter or promotions.
b. Information Collected Automatically
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Device & technical data: IP address, browser type, operating system, pages viewed, time stamps.
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Cookies & tracking technologies: to analyze site traffic, remember preferences, and deliver relevant ads.
c. Information from Third Parties
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Payment processors (e.g., Shopify Payments, Stripe, PayPal).
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Shipping providers.
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Analytics and marketing partners.
2. How We Use Your Information
We use collected information to:
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Process and deliver your orders.
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Manage your account and preferences.
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Provide customer support.
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Send marketing communications (if you consent).
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Detect and prevent fraud or misuse.
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Analyze site performance and improve our services.
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Comply with legal obligations.
3. Sharing & Disclosure
We do not sell your personal data. We may share it with:
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Service providers (e.g., payment gateways, couriers, email platforms).
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Legal authorities, when required by law.
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Business partners in case of a merger, acquisition, or sale.
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With your consent, for purposes not covered above.
4. Cookies & Tracking Technologies
We use cookies and similar technologies (pixels, local storage, etc.) to enhance your browsing experience.
Types of cookies we use:
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Essential cookies: required for site functionality (checkout, login).
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Analytics cookies: measure site usage and performance (e.g., Google Analytics).
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Functionality cookies: remember preferences (e.g., saved cart).
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Advertising cookies: deliver personalized ads and measure their effectiveness.
Third-party cookies
Partners like Google and Facebook may place cookies to help with analytics and advertising.
Your choices
You can control cookies through browser settings, opt out of targeted ads via providers (Google, Facebook, NAI opt-out), or reject non-essential cookies via our consent banner. Note: blocking cookies may limit site functionality.
5. Data Retention
We retain data only as long as necessary for the purposes outlined here or as required by law. Where possible, we anonymize or aggregate information.
6. Data Security
We use reasonable safeguards (technical, administrative, physical) to protect your data. However, no method of transmission or storage is 100% secure.
7. Your Rights
Depending on your location, you may have the right to:
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Access the data we hold about you.
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Request correction or deletion.
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Restrict or object to processing.
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Withdraw consent (where applicable).
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Request a copy of your data in portable format.
To exercise these rights, please contact us through our Contact Us page.
8. International Data Transfers
Your information may be processed in countries outside your own. We ensure appropriate safeguards (such as EU Standard Contractual Clauses) where required.
9. Children & Age Restriction
Our services are intended only for individuals 21 years of age or older. We do not knowingly collect information from anyone under 21. If we become aware of such collection, we will delete it.
10. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates acceptance.
11. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our use of cookies, please reach out through the Contact Us page on the Peptides4ALL website.